Spa Etiquette

charm school

At Balance Day Spa, we want to ensure that our clients get the most from their treatments; therefore, we ask that you please take note of the following guidelines

–Please allow yourself enough time to arrive several minutes early for your scheduled appointment.  Be advised that a late arrival will result in a shortened service time.  Late arrivals will be charged the full price of the scheduled service.

-Please take note of our Cancellation Policy, as we adhere to it strictly.  Although 24 hours advanced notice is our minimum requirement for all cancellations, we do appreciate as much advanced notice as possible.

-Please silence cell phones upon arrival at Balance Day Spa.

-If you are happy with your treatment, gratuities are always greatly appreciated.  Typically, spa gratuities range from 15-20% of the full treatment cost.